Hi, I've been installed the Osticket 1.11 and followed the instruction as per the document.
Post that i couldn't save the default mailing details in OsTicket.
I am using AWS SES server and I have separate mailbox from WorkMail service. I can able to login the Mailbox with the credentials and reach the AWS IMAP & SMTP server from my end.
Can you check and resolve this issue.