- Edited
On page http://i18n.osticket.com/project/osticket-official the entire translation is done. The translation files is installed in the osTicket system. But there were untranslated parts
On page http://i18n.osticket.com/project/osticket-official the entire translation is done. The translation files is installed in the osTicket system. But there were untranslated parts
KevinTheJedi
Therefore, no verified files are included? As I see - it is not so, files with translation are, but these files do not work. The system as a whole remains without translation from files.
The translation is not perfect, but I could improve it, but it needs to be connected to the system.
OHHHHH, I thought you meant that only some sections were not translated...my bad.
The system should be translated. I tested this with latest codebase and I cannot reproduce your issue. Have you refreshed the page and cleared all cache/cookies? Also, have you gone to your Agent Profile and change your Default Language and Locale? Even though you set your system to Russian, if your Agent Profile is still set to English it will appear in English. So make this change and retest.
Cheers.
KevinTheJedi
All right, I did it all again. Restarted Apache. Any other thoughts on where to look?
Downloaded the file and unpacked to the folder osticket/upload/include/i18n/ru
Only use the download from our website:
https://osticket.com/download/
Fix the file permissions/ownership and retest:
$ chmod 0644 -R include/i18n/ru.phar
$ chown -R www-data:www-data include/i18n/ru.phar
Cheers.
# chmod 0644 -R include/i18n/ru.phar
# chown -R www-data:www-data include/i18n/ru.phar
:/var/www/html/osticket/upload/include/i18n# ls -l
...
-rw-r--r-- 1 www-data www-data 461979 Feb 20 15:08 ru.phar
# /etc/init.d/apache2 restart
Thanx! It helped!