Unfortunately my search feature keeps giving me an error so forgive me if this has been answered already. Is their any way to add more than one user email address when creating a ticket?
I had found these old posts but nothing for 1.10 http://sudobash.net/?p=234(http://sudobash.net/?p=234) https://forum.osticket.com/d/456-multiple-email-address-support-for-tickets
I am currently running 1.10.4 and I just read this: https://docs.osticket.com/en/latest/Features/Collaborators.html#collaborators-on-ticket-open but don't seem to have those options and mine looks very different when I open a ticket
Ok well I read through more of the docs and it seems that that doc is actually for 1.11 and not 1.10.4 ...I also checked another installation of 1.10.4 I have and its definite;y not available on that one either. Guess I will just wait till 1.11 for the feature.
Thanks
There is no way to do that using the ui at this time.
If you open a ticket via email you can add CC emails, and it will add them as Collaborators though.