Hi, we can't start install osTicket 1.10.4 or osTicket-v1.10.1 bearbeitet - komplett on our Windows Server, because HTTP 500.19 Error with web.config

Data:
OS: Windows Server 2008 R2 Standard x64
Webserver: IIS 7.5
PHP: 7.2.12

NTFS Rights are checked, App Pool is set to 4.0 (see IIS Forum https://forums.iis.net/t/1166889.aspx?The+configuration+section+system+web+extensions+cannot+be+read+because+it+is+missing+a+section+declaration)

Can anyone help, or have anyone an idea?

Screenshots:


    Snake566977
    osTicket does not support PHP: 7.2.12 yet, recommended 5.6, you can try 7.0.x work but has some bug too

      Also what is "bearbeitet - komplett"?

      3 years later

      To solve this i deleted this part out of the web.config
      Worked for me on IIS 10, osTicket 1.15

      <rewrite>
      <rules>
      <rule name="HTTP api" stopProcessing="true">
      <match url=".*/?api/(.)$" ignoreCase="true"/>
      <conditions>
      <add input="{REQUEST_FILENAME}" matchType="IsFile"
      ignoreCase="false" negate="true" />
      <add input="{REQUEST_FILENAME}" matchType="IsDirectory"
      ignoreCase="false" negate="true" />
      </conditions>
      <action type="Rewrite" url="{R:1}api/http.php/{R:2}"/>
      </rule>
      <rule name="Site pages" stopProcessing="true">
      <match url=".*/?pages/(.      )$" ignoreCase="true"/>
      <conditions>
      <add input="{REQUEST_FILENAME}" matchType="IsFile"
      ignoreCase="false" negate="true" />
      <add input="{REQUEST_FILENAME}" matchType="IsDirectory"
      ignoreCase="false" negate="true" />
      </conditions>
      <action type="Rewrite" url="{R:1}pages/index.php/{R:2}"/>
      </rule>
      <rule name="Staff applications" stopProcessing="true">
      <match url=".*/?scp/apps/(.*)$" ignoreCase="true"/>
      <conditions>
      <add input="{REQUEST_FILENAME}" matchType="IsFile"
      ignoreCase="false" negate="true" />
      <add input="{REQUEST_FILENAME}" matchType="IsDirectory"
      ignoreCase="false" negate="true" />
      </conditions>
      <action type="Rewrite" url="{R:1}scp/apps/dispatcher.php/{R:2}"/>
      </rule>
      </rules>
      </rewrite>

      This thread is like 3 years old. Killing zombie thread with a headshot.

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