Hello,

I have made a form that i have added to a help topic, and i have then disabled almost every standard form fields because i don't want them to be shown.

When i try to make a ticket using the help topic i have made, it hides the disabled fields, but if i make a mistake in the form fields it shows all the fields even tho i have disabled them..

Can anyone help me? :-)

how it looks when i choose the topic: https://imgur.com/RtV6wXh

How it looks when i make an error, the marker shows the fields who should be disabled: https://imgur.com/zvYgRQU

You cannot disable the standard forms and expect things to work.

Issue Summary (email subject) and Issue Details (email body) are required.

2 months later

Did that become requirement again in 1.11? i know in 1.10rc it was a major feature release. I ask because i upgraded from 1.10rc1 where i could disable Issue details to 1.11 and can not disable Issue details like i could previously in 1.10.

Hmmm... seems i am mistaken.
If disable the summary then the helptopic becomes the summary and if no issue details it’s fine.

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