401/5000
good, I hope not to disturb, I would like to receive your support to solve this problem.
When I enter as a user-client to see the status of my ticket, I get a field to write the answer, I write the answer and I send it, and it sends me to an error 500 page.
which does not allow me to advance, to do it I have to do it from the address bar.
Annex evidence.
