Hello all! First time post. I have come back to my OST installation which at the time was 1.10 and is now 1.11. I started with 1.8 long ago and left because of the email requirement issue. (Not that it was an issue, but it was for me) I was wondering if anyone has found a work around, if it is in the works to have that as an option or a patch? If not, I have found a solution to this. (Just FYI, I do know that it should be able to be configed in the "forms" section, however the options were greyed out and I could not uncheck the "Enabled" box).
I have successfully modified the code so that OST can be used as an internal, no email, ticket tracking. I am more interested in if there is an option in the works soon, if it will be out in the next release or if there is already a patch for this that is a little more cleaner than mine. If anyone is interested in my fix, please feel free to email me.
Craig.