Well, I just found these: https://docs.osticket.com/en/latest/index.html
Mighty useful! I don't know how I didn't find these before. There should be a link to these stickied in the forums to prevent people asking the same things over and over.
Impro it's been there on the main osTicket website under support page: https://osticket.com/support/
ramrajone Thanks! I kept on ending up at links for a wiki which no longer seems to exist.
It's also right at the top of these very forums. Stupid me.
I wouldn't say stupid. Maybe 'not observant'... but definitely not stupid. After all once you looked you found. ?
I'll close this thread, but please do not hesitate to start a new thread if you have another question, comment, etc.