Whoa the new forum looks great!
I see that the Docs now have info regarding Custom Columns.
(https://docs.osticket.com/en/latest/Features/Custom%20Columns%20&%20Custom%20Queues%20(Admin).html)
There is no mention of which version of osTicket the info pertains to though.
I assume that the Custom Columns info is specific to 1.11-RC1 onward. Please correct me if I am mistaken.