I have been reading, but i did not find the ticket.xml or .json or any instructions that help with the process.I found this one http://forum.osticket.com/d/discussion//valid-api-key-required-trying-to-create-a-ticket-via-api%C2%A0, but i have a question. all I need to do is change the data and run the code?

Here is the official docs on the APIhttps://github.com/osTicket/osTicket/blob/43bf186db9e85c8ec218158ea4c0bc3e90bbe3eb/setup/doc/api.mdThis is an article I wrote for using the API a long time ago.  Most of it still works.http://tmib.net/using-osticket-1812-api

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