Hello everyone!I have the folowing problem: My costumers must send me variable sets of data. The thing is that i don't know, in advance, how many sets of data will be submitted. Is there a way to do that without customization?If it's not clear, that's an example:My clients use Osticket to ask me help about their cell phones. Each one of them can have from 1 to .... cell phones. My form would be something like this:  Number of phones: XXXXAccording to the number of phones, osticket would present the folowing form XXXX times: Phone Numer: .... Phone Model: .... Contract ID: .....Is it possible?Sorry for bad english!

They would put it in the body of the email or put that in the ticket details.  There is no way to insert a random number of fields to a ticket at this time.Or you would have to figure out how to code that functionality, and modify your installation to do it.

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