Hide emailing history on ticket overview?

gpisw

So I've been setting up an OSTicket instance for the agency I work for, and they asked me if the emailing history (which basically are all older responses), could be removed/hidden.Is there a way? Or should it be solved on the email hosting service?Thanks

ntozier

This is not a feature in osTicket at this time. I am not aware of this even being on the roadmap for the future.

gpisw

Hey, thanks, I guessed as much but I had to try.

ntozier

Your welcome. Should I close this thread?

gpisw

Yes please, you can.