HelloI would like to make modifications on some osticket screens, the modifications would be like changing certain names on buttons and some other simple thingsfor example some are in the open.php file when I search for the file only the PHP source code but not the HTML, when I do it with the browser if I can see the HTML code but I can not modify it since it must be directly in the file .OSticket version: 1.10.4PHP version: 5.5.38Source code editor: ATOMregards

Personally I search for the string that I want to change. I use notepad++ which has a search files feature, but you could also do most of that searching on github.  If you do not find the string that means its in the language files.

I also use the notepad ++, but when I open the file in the root folder, the file is a .PHP and it only shows me PHP code not the HTML code that if the browser shows me, then I would like to have access to that HTML code

I'll explain a little more detailed to you, maybe I'm explaining myself wrongWhen I do what you tell me and looked for the file, I see this which is the PHP codeimage 1blankimage 2blankimage 3blankreally what I need is to see this, the HTML code to be able to modify certain things, then I show what I need to seeimage 4blankimage 5blankI can see this HTML code in the browser but not modify it and when searching for it in the root, as shown previously, it is only seen in PHPthanks

This doesn't change my answer.

Sorry but I do not understand, I did what you said in the previous answer, as I show you in the images, but I can not see the HTML code, if you could please explain me in more detail why I did what he said and I did not I find the solution

option 1find the string in the UI that you want search for.open notepad++open a random file in your osTicket installationpress ctrl+FClick Find in Filestype what you want to search forensure that "In all subfolders" is checked.ensure that Directory is pointing to your osTicket installation.Click Find All.option 2find the string in the UI that you want search for.go to github.comclick on osTicketenter the string in the Search fieldhit enterGo to the files found and edit the string.The longer a string is usually the easier it is to find.

    5 years later

    Hi ntozier
    I want to update also the image and logos, But when i rename the image file same as the existing image name on ostickets, no changes reflected
    I want to put the company logo and and update the background image

    Thanks

    5 days later

    @amena this is a really old thread. You should really start your own.
    Contemporary versions of osTicket have logo and login backdrop settings in Admin panel -> Settings -> Company.

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