PHP: 5.6MySQL: 10.1osTicket - 1.10.1I have config three email account in email-id.1. hr@example.com2. it@[deleted]3. sale@[deleted]On localhost cron fetching tickets from these three email-ids. But on live server fetching only hr@example.com mails, The setting are same on local and live for all of them. please help
Did you checked the logs to see if you are getting any error messages?
@[deleted] yes i checked there was no any error in this regard.
I am using similar setup and don't have any issues, maybe you should check email accounts and compare it to see, you have restricted access
I also run a similar setup (except I'm collecting email from 5 different accounts on the same server) and it works fine. Sounds to me like you have settings wrong in two of the three.
