- Edited
Received the following error.One of my agents tried to maybe attach the same file twice to a ticket? Just want to make sure this wont cause problems down the road and if theres something that needs a'fixin in the database.Don't exactly understand what its trying to tell me: Duplicate entry '56-71-D' for key 'file-type'---- Backtrace ----#0 (root)/include/mysqli.php(204): osTicket->logDBError('DB Error #1062', '[INSERT INTO `o...')#1 (root)/include/class.orm.php(3133): db_query('INSERT INTO `os...', true, true)#2 (root)/include/class.orm.php(597): MySqlExecutor->execute()#3 (root)/include/class.attachment.php(161): VerySimpleModel->save()#4 (root)/include/ajax.draft.php(101): GenericAttachments->upload(Array)#5 (root)/include/ajax.draft.php(300): DraftAjaxAPI->_uploadInlineImage(Object(Draft))#6 : DraftAjaxAPI->uploadInlineImage('56')#7 (root)/include/class.dispatcher.php(145): call_user_func_array(Array, Array)#8 (root)/include/class.dispatcher.php(38): UrlMatcher->dispatch('56/attach', Array)#9 (root)/include/class.dispatcher.php(120): Dispatcher->resolve('56/attach', Array)#10 (root)/include/class.dispatcher.php(38): UrlMatcher->dispatch('/draft/56/attac...', NULL)#11 (root)/scp/ajax.php(262): Dispatcher->resolve('/draft/56/attac...')#12 {main}