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How these list properties apply?Can it be applied to custom form as sub menu? (to be created as a nested loop?)OS: Ubuntu 16.04.3MySQL for Database, using a database for attachments storageosTicket ver. 1.10.1, no custom MODThanks in advance
List Properties option
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I have no idea what it is that you are trying to ask. Perhaps a mock up would clarify?
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wanted to see, if I can use List Properties, for submenulikeCustom form named: Office Location List Items: Location1 Location2maybe selecting List properties and in the Type option I can select Location1 and have other lists like, building 1, Building2 (on Location1)hope this makes sense moreThanks
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You can use Help Topics that way.You cannot use lists that way.
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little confused, you mean I can set up something like this? Help Topic: Office Location Create a form called "Office Location" with a list of locations: Location1, Location2, etc.. Create another form called "Location1" with a list of Building 1, Building 2, etc..?Set Location1 under Office Location form, so it gets a list of Building 1, Building 2, etc..?Basically, I am trying have limited list of Help Topic and have Forms/List of subcategories Thanks
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I'm saying that Help Topics can have linked forms/lists.
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Got it, that's what I been doing,but I was trying to find a way to do nested choicesThank you
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That's not a feature in osTicket at this time. I'm hoping that it is something that will be added in the not to distant future though.
2 years later
For nested custom lists, you will need a plugin called Ajax Superlists for that.
Superlists is a plugin that allows for smart, dynamic, interlinked and grouped ajax custom lists on the ticket creation page.
Find out more here: https://www.cartmega.com/superlists-for-osticket.html
a month later
If you decide to use the 3rd party plugin, please use at your own risk. This is not developed nor maintained by the core development team at osTicket. It is a 3rd party plugin developed by a separate company.
Cheers.
ntozier locked the discussion.