Block email domain

AurelAurel

Hello everyone, I would like to know, if there is a way for block some email domain, like yopmail.com whiches are tempory email. I try to use "*.yopmail.com" but that seem doesn't work.... For information I've just installed the latest version of osTicket and for my server I use the last version of wamp for Windows. Thanx to take time to answer me. Aurélien

ntozier

You should be abel to do this at your mail server level.Also you can do this via Admin panel -> Manage -> Ticket FiltersClick Add newAddressee (To and CC). Contains. domain.tld.Click on Filter Action.Select Reject Ticket.

AurelAurel

Hey, Thank for your response. I follow yours indications, but that seam doesn't work. In Filter action, "Actions sur filtre" in french, I select Reject Ticket. But if I create a ticket with a mail like: "aurelien@yopmail.com" the tickets is created...Have you, any idy where I make a mistake? To notice you, I don't have any acces to a mail server...

ffiorani

Salut,try without '@'...Filippo

ntozier

I would remove the @[deleted]

ramrajone

I created this Admin panel -> Manage -> Ticket Filtersrule to Exclude domainsUser/Email Address | Ends with | @[deleted]it works for me

exclude incoming tickets.PNG

ntozier

And have you tried it with out the @?

AurelAurel

Hey, thanx for your help all!Because a problem I was needed to reinstall osTicket (I modify the BDD)But I've thinking about something: For creating a ticket a user need to be register And with this metho I creat a filter on ticketsSo he can creat a count but she cannot open a ticket

ntozier

So your all set?

AurelAurel

So I remove the "@" and the user who wants to create an account doesn't receive the mail confirmation. That seam work ! Thanx for your help

ramrajone

Tested, and confirmed following it works with and without @ntozier June 1 FlagAnd have you tried it with out the @?