I have searched the docs, forum and the web looking for how to delete old tickets regulary in osticket. Is this important feature missing?Found a lot of requests asking for this feature, but the solution is to manully delete the tickets with the UI. A cron or whatever should check for all tickets the last update is older than x days or years and delete them. How is this possible?

There's a plugin for that mate:

https://github.com/clonemeagain/plugin-autocloser

Maybe using an sql query(?) but you'll need to investigate how to achieve that, obviously once having the sql only changing parameters of date it will be maybe easy!

Also, you probably want the archive plugin, not closer.

https://github.com/clonemeagain/osticket-plugin-archiver

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