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I am using osticket version 1.10I have generate file and store it in my custom folder in "scp" directory locationI have done entry for that attachemtn in ost_file tablefrom email I got text which I have added but not get attached file ,I have passed file path in function "addAttachments()" while sening email from that custom page,Please let me know if there any other thing require to pass in parameter to call addAttachments() function or any other table entry is required.