christiaanlouw Sure. Can you please send your osticket url at https://www.osticketresponsivetheme.com/contact/support. I will send you the update.
I have sent you the url as requested.
christiaanlouw Thanks. But the url is not reachable. Can you please check?
Please email me your Public IP on the ticket so I can allow it through the firewall.
I have sent you the IP as requested.
You can check now. Is there another way we can communicate? Pleas let me know on email.
Thanks @jlinkson for resolving my queries. Everything looks to be working now.
osTicket Core, v1.14.2 supported responsive theme released. Please visit Front end themes : https://www.osticketresponsivetheme.com/osticket-theme-ostone https://www.osticketresponsivetheme.com/osticket-theme-osttwo Staff theme : https://www.osticketresponsivetheme.com/osticket-responsive-staff-theme
Knowledgebase is not enabled. Can you please hlep me to enable it?
go to: Admin panel -> Settings -> Knowledgebase tick the check box for "Enable Knowledge Base". Click Save Changes.
Thank you for the help. All working fine. 🙂
Very welcome. 🙂
