how to increase session time? - osTicket Forum

Installation and Setup Help developer time format setting
how to increase session time?

LLeviskywalkerxd4
Dec 12, 2017
Post #1 Tuesday, December 12, 2017 7:39 PM
Edited

Hi, i use the osTicket all days, 8h per day , and the session broken every 30 minutes or so, how can i increase this time ?

LLeviskywalkerxd4
Dec 12, 2017
Post #2 Tuesday, December 12, 2017 7:42 PM
Edited

if i need put on the code, ok , but where ?

BBenjaminLange
Dec 12, 2017
Post #3 Tuesday, December 12, 2017 7:46 PM
Edited

You should update the Agent Session Timeout. This setting is located in Admin Panel > Settings > Agents.

Write a Reply...

how to increase session time?

Leviskywalkerxd4

Hi, i use the osTicket all days, 8h per day , and the session broken every 30 minutes or so, how can i increase this time ?

Leviskywalkerxd4

if i need put on the code, ok , but where ?

BenjaminLange

You should update the Agent Session Timeout. This setting is located in Admin Panel > Settings > Agents.