Hi there,I found that importing users is easy from UI, but is it possible to bulk import Agents based on team and agents (csv or db or otherwise)? Please advice..Thank you..

I don't see anything to advise you about. You have to setup Agents.

I think it is possible via db if you write a appropriate mysql query for the ost_staff table (maybe also for ost_staff_dept_access and ost_team_member depending on your needs). But I haven't seen any example yet that would help you to save work..

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