Description: This mod adds a list of open tickets to the osticket.tld user panel (prior to them logging in) with limited information so that users can see limited information on other open tickets, and get an idea on where they are in the queue.

Information on how to install this is located at:
https://tmib.net/add-a-client-side-open-ticket-list-to-osticket-1-10/
Note: You can edit the display_open_topics limit variable to only display a certain amount of tickets.

This MOD is for version 1.10.x

8 days later

very nice!

2 years later

Hello,
I just installed this Mod. Everything works fine apart from the "Priority" and "Issue" column. Here the field is blank.
I cant find the problem. I can display the "entry id" so this is not the problem. After programm reads the "entry id" it tries to get the subject and the priority but the variable empty when i try to display it.
Does anybody can help me with this problem or had the same issues?

This mod was written for 1.10 it probably doesn't work for newer versions anymore.

I'm am running it on on my production site running 1.14.2, but I may have updated it when 1.12 came out to work.

So I just looked at the code, and the differences are minor. I just made some formatting changes to the Users name and subject length; and the date format to remove the time.

6 days later

We use use the version 1.10.1 so it should work but it doesnt...

Maybe you can send me your code and I can compare them?
This is my subject code (didnt change anything):

$subjectsql = "SELECT value FROM ".TABLE_PREFIX."form_entry_values WHERE entry_id=$entry_id and field_id=5";
$subjectresult = db_query($subjectsql);
$subject = db_result($subjectresult,0,"value");

Write a Reply...