Plugin TinyMCE: Page 5 - osTicket Forum

Plugin TinyMCE

Micke1101

@[deleted] it's likely an issue with where the javascript files are located, can you post a picture of your dev console when you load your website? blank Remember to include all messages, you're looking for any error messages that say that they can't access or find a file.

Chrome Console.PNG

Poisony

Some errors I see..

Micke1101

It looks like you haven't downloaded the latest version, the error means that it's trying to get the tinymce file but the webserver is configured to not allow access to that folder.

Poisony

Ehm okey, so what do I do? I downloaded it from your github, maybe im totaly wrong?

Micke1101

Download this zip file: https://github.com/Micke1101/OSTicket-plugin-TinyMCE/archive/master.zipExtract it and replace the content in the plugin folder and put the content of osticket/js in your js folder in your osticket installation.

Poisony

Okey, now I just did exactly what you said and now TinyMCE does not show up in the Plugins-page. Any idea?

Poisony

This looks correct, right?

Micke1101

No the files on the picture plugin folder needs to be in their own folder for example tinymce and on the picture js you need to go in the folder js and then put the folder TinyMCE from the zip archive in there.

Poisony

Wow thank you very much, I feel so stupid...

stieranka

Thanks a lot! This works perfect in Internet Explorer.

Richard63

First of all sorry, I tried different code tags but it seems I can't find the correct one. LoL, finally succeeded by createm the via the html editor.I don't want to break things and I'm a bit confused so maybe somebody can clear this for me.Instructions for making a symlink or copy stuff.1.) in the plugin directory of tinymce, by linking soft as:ln -s js/tinymce ../../../js/tinymceBut there is no /js directory in the /osticket/includes/plugins/tinymce directory. It's under /osticket/includes/plugins/tinymce osticket.But if you need to symlink to the main osticket/js directory, the command is not correct either because ../../../js will not exist however ../../../../js will put you in the main osticket/js directory.So just to be sure, shouldn't it be like this?1.) in the plugin directory of tinymce, by linking soft as:ln -s osTicket/js/tinymce ../../../js/tinymceor start the same command not from the tinymce plugin directory but from within the /tinymce/Osticket directory and then:ln -s js/tinymce ../../../../js/tinymce/Same for the copy command under 2.) in the doc so files will be copied from plugins/tinymce/OsTicket/js directory to /public_html/Osticket/js directory.Is this correct or am I missing something?Edit: Didn't work out so I went in the /osticket/js folder and created a

symlink from there to the /plugins/tinymce/osTicket/js/tinymce folder.I hope this was the intention for the symlink to point to and from.Looks like it's working. Going to test now. :)

Richard63

TinyMCE is giving a white space after every return on the end of line.If anybody knows how to change this to normal text by default, whithout white spaces between lines when giving a return at the end of line, please let me know.For the rest it's working great! :)

Jaymz77

Richard63, it looks like the system automatically puts a line break when pressing enter. Simply hold down the 'shift' key when hitting enter and it will go just one line..

Bartolo

Hello and installed the plugin and everything works wonderfully at the moment of starting to write I get the following error can someone help me?

mlody45

Hello,
Your plugin works great. Thank you for this, it's much better than redactor... but, i have a little problem with it.
In ticket response everything works great, every image is pasted successfully, but it doesn't work for me in FAQ section.
When im trying to paste more images to FAQ it's cutted after first one and instead of image (and rest of text) there is only something like:
<img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA4kAAAH8CAYAAAB8XuoOA...

Any chance for any fix to this?

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