How do you change links in emails from citation style to embedded style ?

Jrabbit

URL links in emails are currently formatted like citations with a reference at the bottom of the email. I would like to change this to the standard embedded link without references at the bottom. How would I go about doing this ?

ntozier

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.Version of osTicket?Where are you seeing this?I would recommend that you provide a screen shot of what you are talking about.