Making Email and Issue Summary optional (1.10) - osTicket Forum

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Making Email and Issue Summary optional (1.10)

Mmaimunah
Sep 4, 2017
Post #1 Monday, September 4, 2017 4:04 AM
Edited

I would like to make email address and issue summary optional when staff is creating new ticket, but the email and issue summary cannot be unchecked from manage -> forms

ntozier
Sep 5, 2017
Post #2 Tuesday, September 5, 2017 5:07 PM
Edited

This is not an option at this time.

2 months later

Jjlong
Nov 9, 2017
Post #3 Thursday, November 9, 2017 5:26 PM
Edited

I would be happy to be able to pre-fill the two fields with text.

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Making Email and Issue Summary optional (1.10)

maimunah

I would like to make email address and issue summary optional when staff is creating new ticket, but the email and issue summary cannot be unchecked from manage -> forms

ntozier

This is not an option at this time.

jlong

I would be happy to be able to pre-fill the two fields with text.