I am simply trying to set up the polling of IMAP mailbox, but neither methods are working.System Information:osTicket Version: v1.10(901e5ea)Web Server Software: Apache/2.2.31 (Unix) mod_wsgi/3.5 Python/2.7.12 mod_ssl/2.2.31 OpenSSL/1.0.2h DAV/2 mod_fastcgi/2.4.6 mod_perl/2.0.9 Perl/v5.24.0MySQL Version: 5.6.28PHP Version: 5.6.25PHP Error log entries or displayed errors. (you of course may remove any identifying information) NoneMail Sending: phpMail functions or SMTP SMTPMail Fetching/Receiving: IMAP or POP and Server version IMAPOperating System MacOS El CapitanOn the server Mac I run the command: '/usr/bin/php /path/to/api/cron.php'This returns an error: '<b>FATAL ERROR. Contact adminstrator</b>I then tried the remote method. I created an API key for a remote client. I edited the rcron.php file on the server and moved it to /api/tasks/rcron.php (I had to create the tasks folder). On the client I then ran the command: 'curl http://mywebsite/api/tasks/rcron.php'This returns a success message 200 as well as '!#/usr/bin/php -q' and nothing else. I note that this is the first line of the rcron.php file. There is nothing in the system logs in response to this success.I can't see what I'm doing wrong.