Hey everyone l need a little help with customizing class.ticket.php so that it will notify all department members when someone claims a ticket or assigns a ticket to another member. I had this working in older versions of osticket (latest one I had tried it with was 1.9.4) but for for the life of me I don't see why its not working with 1.10I specifically modified the onAssign function by the recipients comment. Any help or suggestions would be appreciated.        // Recipients        $recipients = array();        if ($assignee instanceof Staff) {            if ($cfg->alertStaffONAssignment())                $recipients = $assignee; if(($members=$dept->getMembersForAlerts()))                    $recipients=array_merge($recipients, $members);        } elseif (($assignee instanceof Team) && $assignee->alertsEnabled()) {            if ($cfg->alertTeamMembersONAssignment() && ($members=$assignee->getMembers()))                $recipients = array_merge($recipients, $members);            elseif ($cfg->alertTeamLeadONAssignment() && ($lead=$assignee->getTeamLead()))                $recipients = $lead;        }