I have a suggestion for AD integration - it would be nice if user names, numbers and e-mail addresses could be auto-populated on ticket-creation screen.

One way of doing this is to have a read-only access to AD to read user details as the user starts typing their name.

This has been suggested a lot. There is a mod for 1.6ST to do this. I imagine that once 1.7 is out then someone will probably update it for the new version.

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