Implements a combotree for the helptopic drop down:

Client Side:

Staff Side:New Ticket:

Updating a ticket:

https://github.com/osTicket/osTicket/pull/3250

12 days later

It's really awesome, but I have one problem. I choose another language instead of English, it doesn't load anymore. Maybe someone has some suggestions?

Added Help Topic Mass Change:

This will change all selected tickets to whatever help topic you choose.

12 days later

Sorry for long response. Still can't get it working with Lithuania language. I've checked for errors and I do get one, print screen below.With English, it's working fine.this fault only occurs in customer portal.

2016-08-01 10_53_25-Compensa Communication Desk.png

I've managed fix my problem by deleting <script type="text/javascript" src="<?php echo ROOT_PATH; ?>js/jquery.min.js"></script>

4 months later

Sir,

Iam using OS Ticket with version 1.10. I had followed the procedures of

changing my help topic combo box for tree structure view.My problem is

that his tree structure doesn't display (+ or -) images while selecting

inside the help topic combo box.

The png files(combo_arrow.png,tree_icons.png) is been saved in /osticket/image

Please help me

8e6a6e30-bbb0-11e6-92a9-6bef0cfc72d6.png

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