@[deleted] if they chose a custom location from a drop down list will it automatically fill in the address, phone number, etc..?I tried the custom list part and when you go to print and/or save as a pdf the information is entirely to long and pretty much appears as a run on sentenceWhat we are talking about doing is when a ticket is created the user could select for example location 44 and in the rest of the fields (address and so forth) are automatically populated based on the users selection of location 44 in drop down menu. Creating 1000s of users to store their location and contact information is extremely inefficient, especially if only 1 user will be creating tickets for all the locations.