Is anyone else running IIS (I'm running 8.5) having issues with Tasks losing their css in the new 1.1rc releases?After adding a task:
Viewing the ticket seems to be okay. Click ing on Task tab works fine. List of tasks on ticket are okay. But if you click on the task directly it loses CSS formatting again.
I've opened github issue:https://github.com/osTicket/osTicket/issues/3197If anyone else is having the same issue it would be good to know.
I'm having this isuue as well.
Any ideas?
This is my setup:
Server Information
osTicket Version v1.10.4 (035fd0a) — Up to date
Web Server Software Microsoft-IIS/10.0
MySQL Version 5.5.45
PHP Version 5.6.31
Installed Language Packs
English (United States)
en_US — include/i18n/en_US
français (French) — fr_FR
fr — include/i18n/fr.phar
Version: 148432, for version v1.10
Built: Fri, 13 Jan 17 17:13:37 +0000
This has been an issue for me ever since 1.10.1
-I can only recreate when clicking on a task from the task tab within a ticket thread.
-If I click the task from within the main tasks tab, it is fine.
notice the URL's when opening tickets from each location.
WORKING URL OPENED FROM TASKS TAB
//SERVERNAME/scp/tasks.php?id=16
NO CSS URL OPENED FROM WITHIN A TICKET
//SERVERNAME/scp/ajax.php/tickets/238/tasks/16/view
Currently on Version 1.11
MySQL 5.5.45
PHP 5.6.31
IIS 10
Just noticed this is a Zombie.
anywho.... still having the issue in newest release (1.11)
problem has existed under IIS since 1.10rc2 at least.
As a reminder the github thread is here:
https://github.com/osTicket/osTicket/issues/3197
Feel free to chime in over there so maybe they will think its more than just me. ?
I think just posting that you also have the problem is enough. The devs will ask for more information if they need it. Knowing that more people have a problem adds weight to the issue report.
It's a PJAX timeout issue resolved here:
- https://github.com/osTicket/osTicket/pull/4855
Cheers.
I applied this patch and tested.
I still get a broken (no css) ticket when I navigate to an open ticket, click on tasks (in the ticket), and then click on the task in the list.
oh maybe I didn't wait for cache to clear... this is now working.
Working! Thanks KevinTheJedi
