Well for starters 1.10 hasn't been released yet.  So which of the three pre-release versions of 1.10 are we talking about?osTicket does not do any caching.I think what you are looking for is at: \include\client\login.inc.phpLine 14:    $body = __('To better serve you, we encourage our clients to register for an account and verify the email address we have on record.');

Hello, this seems to be an old message, but there was no solution found.. And I have exactly the same question. I need to change (this time on Linux), this particular exact text that appears inside the sign-in page:      "To better serve you, we encourage our Clients to register for an account."This exact text is in fact present in one and only one file:     ./include/i18n/en_US/templates/page/banner-client.yamlChanging this text in this file leads to nothing at a browser level, as was mentioned by "buck_rogers". The advice of "ntozier" is not applicable, since he is mentioning a different piece of text present in a different file. I first thought that the issue has to do with the caching on the Apache server side or on the browser side, but that's not the case. So any advice on how one could modify this text in such a way that the change becomes visible at the browser side, would be highly appreciated.Thanks ahead for any comment and best regards.Andy.

First, you should not hijack old threads, you should start your own thread when requesting help or reporting an issue.Second, you have not provided any information about your set up. Specifically which version of osTicket you are running. Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you.Third, assuming you are running 1.10, you can modify that text by editing the Sign-in Page template:Admin Panel > Settings > Users > Templates > Sign-in Page