Good Morning OSTicket!I have made a new support desk to help another department but with this setup i cannot create new users :( It says please enter a valid email address...This is a fresh install of 1.19.12 any ideas anyone?blankAny help will be rewarded with internet high 5's Thanks guys!

The "Verify email address domain" feature is the reason for that. You could deactive it under Admin Panel->Settings->Emails.It tries to prevent using wrong email adresses and uses a dns lookup for that. So I think the used email adress (or better domain) could not be resolved in your environment...

Write a Reply...