We have created a List with Entries, each Entry have Properties was filled out in the List.Example:List: InventoryEach ElementProperty have a Name and also a VariablenameName VariableIP       lstschoolsysteminfosystemipGW    lstschoolsysteminfosystemgw...Then we have create a Form (Systeminfo) with Field was get the Entries from our List. Here we have defined the Variable Name (frmschoolsysteminfosystem)We can in our Ticket select the Entry and display also this selected Entry in our predifined Answer with %{ticket.frmschoolsysteminfosystem}But how we can display the Property-Value from our List was have the variable name (lstschoolsysteminfosystemip) in our predifined Answer.Best RegardsGuido