Hi all!i'm have an error in display export file on my ms exel, for example:blankI need to edit class.export.php?Serv info:osTicketv1.9.7 (4be5782)web servMicrosoft-IIS/8.0MySQL5.5.44PHP5.5.11Ty for help

 you click button export and copy all data in csv file to format file excel.  Next you custom

If don't it then:1.Open csv file as notepad2.  +,Select "Save as" it +, Rename it = "

font-family:"Times New Roman",serif;mso-fareast-font-family;mso-fareast-theme-font:

minor-latin;mso-ansi-language-US;mso-fareast-language-US;mso-bidi-language:

AR-SA">report.csv" +, Select encoding is: UTF-8 +, Select "Save"blank3. OK

@hungnd, ty, but  it's dont working =(it's dont converting to right encode(

@hungnd  do you know how i can save export file to default ANSI encode ?

Personally never used the export function, so I am pretty inexperienced when it comes to that :(But I guess you'd need to alter the source code to export with ANSI encoding.Beside: 1.9.7. is not the latest version anymore and maybe some bugs/issues regarding export got fixed until 1.9.9-1 so you may want to try a newer version ;)

@[deleted], my client use 1.9.7 ver, but i whant use newer version, now i'm wa8ing for 1.10 versio, then update from 1.9.7 =)thanks for answer =)close topic =)

Ok :)

Closing as requested and hopefully 1.10 release candidate will come soon.

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