Hi,While setting up Osticket v1.7.14, it shows the osTicket Basic Installation page. After filling up the details and clicking Install Now button I get the message Doing Stuff.. Please Wait. After couple of seconds I get a blank page, when I check the phpmyadmin the tables have been populated but when I try to open the admin page or the user page it redirects back to setup page. Kindly let me know if there is a issue with the code or something else because I have tried it on couple systems one with OS Windows 8 and other with OS Windows 7 it is the same issue.WAMPServer version: 2.5Apache Version: 2.4.9PHP Version: 5.5.12MySQL Version: 5.6.17Kindly let me know if any more information is required. I have not done any code modifications. This issue is for a freshly downloaded files as well.Below are the errors found in php error log: PHP Fatal error:  Class 'Crypto' not found in E:\wamp\www\support\include\class.misc.php on line 29 PHP Stack trace: PHP   1. {main}() E:\wamp\www\support\setup\install.php PHP   2. Installer->install() E:\wamp\www\support\setup\install.php PHP   3. Misc->randCode() E:\wamp\www\support\setup\inc\class.installer.php PHP Fatal error:  Class 'Crypto' not found in E:\wamp\www\support\include\class.misc.php on line 29 PHP Stack trace: PHP   1. {main}() E:\wamp\www\support\setup\install.php PHP   2. Installer->install() E:\wamp\www\support\setup\install.php PHP   3. Misc->randCode() E:\wamp\www\support\setup\inc\class.installer.phpRegards,Vipin

Hi,The same is the issue with osticket version 1.7.13. But when I installed version 1.7.12, I did not get any errors and it installed successfully. I guess the issue is with the code itself.RegardsVipin

Beside the fact that you managed your issue with a different version, is there any reason why you install such an old version of osTicket?Current version is 1.9.7 and you can get it (as always) from the official download page: osticket.com/download

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