Alright, I got OSTicket going yesterday on our LAMP server and LDAP plugin going, it is working just fine as I am able to create agents etc. pulled right from our AD login/auth etc... - Good and good.
I want to set the Ticket system so users cannot register as this will be internal only so I would like to add all existing users into OSTicket database so they can simply login. I am able to go into "Agent Panel" > "Users" and (Add User) however this appears to be one at a time I have over 450 users! I noticed the CSV method via "Import" but it appears that wouldn't pull the AD info? I did test one user ( Went into "Manage Account" - It wanted me to "Register" the user and select Local or LDAP Auth). For Authentication Sources, before that user was registered and not "Guest"
Is there a work around to this or is this a horrible task I will have to assign my level 1 team?