Custom ticket statusses - osTicket Forum

Mods and Customizations help enhancement osticket v1.9.4 q&a
Custom ticket statusses

Mmounir
Jan 15, 2015
Post #1 Thursday, January 15, 2015 11:24 AM
Edited

Hi Guys,I have question, how can i add a custom ticket status ?Thanks !

Mmounir
Jan 15, 2015
Post #2 Thursday, January 15, 2015 2:11 PM
Edited

I found it and did add some extra statusses, but is there a way to add the status ON-HOLD.

ntozier
Jan 15, 2015
Post #3 Thursday, January 15, 2015 2:14 PM
Edited

Admin panel -> Manage -> Lists -> Ticket StatusesYou can add any statuses that you want.

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Custom ticket statusses

mounir

Hi Guys,I have question, how can i add a custom ticket status ?Thanks !

mounir

I found it and did add some extra statusses, but is there a way to add the status ON-HOLD.

ntozier

Admin panel -> Manage -> Lists -> Ticket StatusesYou can add any statuses that you want.