I have successfully install current release of osTicket. I want to set up clients not departments. Is this possible if so how.

9 days later

You should probably post in the 1.6ST (current) or 1.7RC sections of the forums and ask your questions. However the short answer is:

1.6: you can't. "clients" user their email address to open tickets.

1.7: there was talk about adding this into 1.7 but I haven't heard anything about it since. As of this time it functions like 1.6 does in regards to clients.

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