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I want to insert links to the ticket_id when export csv file. How can do it, thank you
I want to insert links to the ticket_id when export csv file. How can do it, thank you
Sorry for the lack of replies everyone, my email box gets flooded with osTicket emails and it's difficult to find the ones that actually apply to me. It sounds like people are very interested in version 7.0 so I'll double up my efforts on it and see if I can't get it out sooner rather than later.Thanks!
Any update on this mod ? Also can the latest current version (6.xx) work with osticket v1.9.8.1?
Latest version is now available. Version 6.8 now includes "Tickets per Organization" and includes both Closed AND Resolved tickets.Thanks all!Scotthttp://www.sudobash.net/osticket-reports-6-0-osticket-release-1-7/
Update 6.8.1: All reports now include "Time to Resolution"
Reports 7.0 is HERE!Updates:Time to Resolution for all reportsTHREE new reports! Tickets per Organization Tickets per Group Tickets per TeamVisual Control the color scheme on the reports pageAdministration Default Report Type (automatically loads this report when the "Reports" link has been clicked) Default Report Time Range Quick Stats toggle (Easily show/hide quick stats) Default Email (Don't want to type in the optional email address each time? Set a default)View the demo here:http://reportsdemo.sudobash.net/scpdemo_admin / reportsDemo
Looks good @[deleted]
Is this mod freefree?
Is this mod free
Additional information including version pricing is available here:http://www.sudobash.net/osticket-reports-6-0-osticket-release-1-7/
The site is died, is there a backup
It moved to software-mods.
Is the page software-mods alive? I dropped them an email but no answer since few days
Yes.
it's a pity that they don't answer to my emails
Their email goes to their ticket system, so you should have received autoresponse from their osTicket system.
If you didnt receive that, then it sounds like something is blocking their emails to you.
Thanks, I'll try from another email account.
sending from gmail - no autoresponse from their system.
Since this is not an osTicket related item, and this is an ancient thread I am closing it.