Same problem

I had the same problem. I had short_open_tag disabled in php.ini. After I enabled this and restarted Apache my problem was solved. If you can not change php.ini the same effect could be achived by creating a .htaccess-file but I did not got that working.

See also: (http://osticket.com/forums/showthread.php?t=673).

Regards,

Thomas.

Hi,

I am new to this forum and osticket,

I am having the same issue, I have added .htaccess to root and I have also enabled short_open_tag = On but I still cannot get passed the install screen.

Any help much appreciated.

Thanks Darren

Hi do i need any specific extensions to install this?

Im using the lastest version of WampServer that ships with:

PHP 5.2.6

MySQL 5.0.51b

Apache 2.2.8

Every time i fill in the installation details i get reverted back to the same screen, no errors are show, no database is created.

Thanks for your help

Craig

Be sure that the php5-mysql module is installed or pdo_mysqli. You can check by adding the following to a .php file somewhere and viewing it:

<?php phpinfo(); ?>

Search for "mysql." You can also us this method to see if php short tags is enabled.

Same here

Craig,

Turns out I had the same issue. I had short_open_tag = on in my php.ini, but I *didn't* have the mysql module for PHP installed on my system. On CentOS, I ran the following command to solve my issue:

yum install php-mysql

Restarted apache and it worked just fine.

Thanks,

blunted1

Craig,

Turns out I had the same issue. I had short_open_tag = on in my php.ini, but I *didn't* have the mysql module for PHP installed on my system. On CentOS, I ran the following command to solve my issue:

yum install php-mysql

Restarted apache and it worked just fine.

Thanks,

blunted1

This is what I was missing!

Installed php-mysql and restarted httpd service. All set now! Thanks!