Thanks a lot, ntozier.
In my php.ini file,
max_file_uploads = 20
upload_max_filesize = 512M
post_max_size = 700M.
Under Admin panel -> Settings -> Tickets -? Ticket Attachment Settings,
"Enables attachments on tickets, regardless of channel" is checked.
Maximum File Size: 512MB
Restrict by File Type: No restrictions
Additional File Type Filters: <EMPTY>
Maximum Files: 20
Even I have made the above settings, I still cannot attach more than 1 file in a single reply. May be I don't know the steps to attach more than 1 file.
I have tried to drag and drop the files on the "Post a Reply" box or on the area labelled "Drop files here or ", it doesn't work. I have also tried
1. Click the "Browse" button and select a file. The file name will be shown beside the "Browse" button.
2. To attach a 2nd file, I click the "Browse" button again and select the 2nd file.
3. The name of the 2nd file is shown but the name of the 1st file disappear.
I think this procedure is wrong? Could you pls tell me the correct approach?
Thank you very much!