If you cannot use cron or windows taskscheduler to run cron.php locally (on the server) then you have to use rcron.php. rcron.php is included in the download archive in the scripts folder. It requires that you edit it to make it work, and upload it into your web tree.Your other post looks like you need to change your php.ini configuration to allow more memory to PHP. . You would do this by editing your php.ini. If your cron.php file really only contains if (!osTicket:()) die('cron.php only supports local cron calls - use http -> api/tasks/cron');Then you would appear to have an incomplete cron.php.Using rcron:1. edit rcron.php to add the API key and customize the url.2. upload the rcron.php to a directory or your choice - I recommend creating
unique/ramdom name somewhere on the web server path or simply rename
rcron.php to a name of your choice.3. in your host panel or using a 3rd part cron tool create a cron entry to point to the rcron.php (based on where you put it)