[MOD] Export Ticket as PDF: Page 2

[MOD] Export Ticket as PDF

sangert

PFDF - on line 11

FPDF - error on line 11

modifed pdf.inc.php

Deleted line 10 (Blank line above <?php statement)

Now PDF is created, but only the first message in the thread is displayed.

So any idea listing the complete thread?

Thanks

Tony

TheAudioPimp

Tried that and mine prints now,

How do we define the data we want in there ?

Can we add to this with HTML etc

realn3rd

The Defines for the Data in the PDF is located at the end of the pdf.inc.php

TheAudioPimp

Mine prints the first line of the first message... like you say.... hmmm anyone any ideas.

Would like to have a whole load of information on this as per the ticket view window.

Any Maybe add some more infor on the bottom, like Date Time Sign, if we use these tickets to go out on site with....

realn3rd

My PDF looks like the (this) picture.

TheAudioPimp

Im just getting "tciket create by xxxxxxxx"

TheAudioPimp

Can you explain these sections ? as im not too familiar with PHP, what does what in the commands thanks

$pdf->Cell(10,0,utf8_decode($name), 0, 2);

$pdf->Cell(10,12,utf8_decode($mail), 0, 2);

$pdf->Cell(10,15,utf8_decode($betreff), 0, 2);

$pdf->Cell(10,20,$datum, 0, 2);

$pdf->MultiCell( 185, 5, utf8_decode($nachricht) , '1', 'J', 0);

realn3rd

These are defines from the FPDF-Library

Look here

(Cell)

(MultiCell)

TheAudioPimp

for some reason the multicell is only displaying 1 line

TheAudioPimp

Does anyone have the multicell working

realn3rd

Do you have some other mods in your system like html-parsing for incoming tickets?

TheAudioPimp

no, i think the problem is, your mod only pulls in messages, and not responses, staff notes are reponses and client responses are messages?

am i right in thinking this?

how would you get both the messages and responses, and with lines inbween so we can dicipher whats what and mayby have the staff name next to the staff replys ?

realn3rd

The incoming message is one sql-querry and the answer from the staff is another querry. I'm still working to make the mod displays the message(s) ans replies. I'm goin to upload an new Version of the mod when it's ready.

TheAudioPimp

cool, it would be nice to have both the message and replies and as i mentioned early marking which is from staff and putting a seperator line between to make it more readable.

realn3rd

I'm still working on a new, better version of the mod.

alancheong

Not able to download the file.

Hi, I'm not able to download the file, can share it again ?

realn3rd

Ok, I've updated the downloadlink in the first post.

alancheong

thanks a lot.

rmcgeown

Hi, thanks for this MOD. I have it installed and working but I would like to be able to have the ticket_id in the PDF.

How can i get this to appear under Name and Email?

rmcgeown

Dont worry, I have worked it out:

$tick="Ticket: ".$ticket->getExtId();

$pdf->Cell(10,0,utf8_decode($tick), 0, 2);

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