Organization information in emails? - osTicket Forum

General Discussions
Organization information in emails?

PPaulMcGuinness
Aug 11, 2014
Post #1 Monday, August 11, 2014 9:53 AM
Edited

Is there any way to get the organization name embedded in the emails? Perhaps an undocumented token in version 1.9.x ?

ntozier
Aug 11, 2014
Post #2 Monday, August 11, 2014 3:41 PM
Edited

Officially not at this time.You can try this: %{ticket.user.organization} but I can tell you that it does not work in 1.9.2, so I don't know if it has been implemented in 1.9.3 yet. There is a plan to get something like this in though.

Write a Reply...

Organization information in emails?

PaulMcGuinness

Is there any way to get the organization name embedded in the emails? Perhaps an undocumented token in version 1.9.x ?

ntozier

Officially not at this time.You can try this: %{ticket.user.organization} but I can tell you that it does not work in 1.9.2, so I don't know if it has been implemented in 1.9.3 yet. There is a plan to get something like this in though.