• General Discussions

  • How do Service Time and Response Time works and the Statistics into the dashboard?

I need to know how those Statistics are represented by each member of staff in time special by time. If this time is by minutes, seconds or quarter.

this topic  before is for  this version osTicket Core, v1.9.2 t

no idea what they are.  The Dashboard is so bad that I've pretty much ignored its existence.  The good news is though that its on the table for a revamp.

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