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Why am I getting those messages DB Error #1062?
osTicket Core, v1.9.1 - DB Error #1062
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You should post the rest of the error.
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I am putting the errorB Error #1062 Duplicate entry
'26-5' for key 'PRIMARY' ---- Backtrace ---- #0 C:\xampp\htdocs\osticket\upload\include\mysqli.php(163): osTicket->logDBError('DB Error #1062', '[INSERT INTO os...') #1 C:\xampp\htdocs\osticket\upload\include\class.orm.php(209): db_query('INSERT INTO ost...') #2 C:\xampp\htdocs\osticket\upload\include\class.dynamic_forms.php(713): VerySimpleModel->save() #3 C:\xampp\htdocs\osticket\upload\include\class.ticket.php(2443): DynamicFormEntry->save() #4 C:\xampp\htdocs\osticket\upload\open.php(36): Ticket:(Array, Array, 'Web') #5 {main}
Log Date: Wed, Jun 18 2014 12 IP Address: 10.92.48.178
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It looks like the system is trying to save something which since it already exists and is resulting in a duplicate primary key. Why the system is trying to save a duplicate I don't know.
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Thank very much I saw the problem and I fixed it
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Right on! Should I close this thread?
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yes thanks