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Dears,I'm starting to configure the ticket system (just installed last week) and I've got one question.Users are going to be able to open tickets about an issue. The issue may correspond to two different departments (for example plumbing and electrical), but sometimes it should be for both at the same time (for example installing a jacuzzi).I would like to be able to send the same ticket for both departments at the same time and, when one of them finish their job, close a part but not the whole ticket, wich should be close when both works are ended.Is this possible somehow? At least send the ticket to both departmentsThank you in advance for your replies