I apologise I'm not a coder but have a very basic knowledge that has enabled me to manage ost thus far, so if you are able to help with padding out a bit more info that would be much appreciated. (eg I'm not familiar with reference to .tld and what is or where is tickets.json plus your reference to mod_rewrite or mod_redirect??, so I dare say this must be my missing link???) Here's an extract from the code I used (replacing my domain with mydomain.com):// You must configure the url and key in the array below.
$config = array(
'url'=>'http://support.mydomain.com/api/http.php/tickets.json', // URL to site.tld/api/tickets.json
'key'=>'264ED201BD4E06B5D1D459078F5CAA87' // API Key goes here
Thanks for any further details you can provide...